The General Palmer Hotel | Hotel in Durango

| 9.2 (1006 Reviews) |  1 Bathroom
Historic Downtown Durango Hotel | The General Palmer Hotel

Hotel in Historic Downtown Durango, Durango

Coffee/tea in a common area, concierge services, and a 24-hour front desk are available at this smoke-free hotel. Free continental breakfast and free self parking are also provided. Additionally, a library, tour/ticket assistance, and a porter/bellhop are onsite.
Housekeeping is available on request.
The General Palmer Hotel offers 39 accommodations with bathrobes and designer toiletries. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations with hydromassage showerheads, complimentary toiletries, and hair dryers.

This Durango hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.


The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
TV
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Bathrooms
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Bathrobes
  • Private bathroom
  • Towels
Bedroom
  • Heating (climate-controlled)
  • Egyptian cotton sheets
  • Premium bedding
  • Ceiling fan
  • Blackout drapes/curtains
  • Pillow-top mattress
  • Bed sheets
  • Air conditioning (climate-controlled)
  • Individually furnished
  • Free local calls
  • Iron/ironing board
  • Phone
  • Individually decorated
  • Connecting rooms available
Breakfast
  • Free continental breakfast available daily 7:00 AM–9:30 AM
  • Coffee/tea in common area(s)
Parking
  • Wheelchair-accessible parking and van parking available
  • Free RV/bus/truck parking on site
  • Free uncovered self parking on site
Accessibility
  • Wheelchair-accessible path of travel
  • This property does not have elevators
  • Wheelchair-accessible van parking
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Upper floors accessible by stairs only
  • Wheelchair-accessible public washroom
Activities
  • Bicycle rentals
  • Ski area
  • Ziplining
  • Cave exploring
  • Hiking/biking trails
  • Ski lifts
  • Horse riding
  • Rock climbing
  • Ski runs
  • Skiing
  • Scooter/moped rentals
  • Snowboarding
  • Hot springs
  • Mountain biking
  • Hunting
  • Downhill skiing
Entertainment
  • Cable channels
  • 42-inch flat-screen TV
  • Premium channels
  • MP3 dock
General
  • Front-desk safe
  • Banquet hall
  • Vending machine
  • Library
  • English
  • Smoke-free property
Guest Services
  • Daily housekeeping
  • Concierge services
  • 24-hour front desk
  • Tour/ticket assistance
  • Porter/bellhop
  • Luggage storage
Internet
  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Outdoors
  • Terrace

Policies

Check-in
Check-in start time: 4:00 pm; check-in end time: 12:30 am late check-in subject to availability minimum check-in age: 21
Check-out
Check-out before 11 am late check-out fee: usd 75.00 late check-out subject to availability
Child Policy
Children are welcome. kids stay free! up to 2 children 20 years old and younger stay free when using existing bedding.
Payment Policy
Late check-out fee: usd 75.00 (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges noise-free guestrooms cannot be guaranteed safety features at this property include a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash

Reviews

Jo Ann
Mar 24, 2026 08:03:02 AM
Review Score:   6
Summary: The room was satisfactory. It was clean and well-stocked. Unfortunately, some of the chairs, the foam padding is sticking through the upholstery. There was a water machine and an ice machine right in front of the room, which made it convenient. The room was also just off the outside patio, so you had access to the building from both the front and the rear. It was above the nice Italian restaurant that shares the same building. The unfortunate part is that you are in a building down the street from the original hotel. It’s called the palace wing. It would be more accurate to call it the brothel wing and decorate it as a boudoir. There is nothing palace about it and you lose the complete ambience and feeling that you are expecting from being in the original General Palmer Hotel. it feels like a bait and switch. You are told that you will be climbing up two flights of stairs, which we were aware of and we’re OK with, but we weren’t told it was in a separate building down the street from the original grand hotel. This was quite a disappointment. The outside patio is nice but worn and could use an updating of patio furniture the walls in the room are slightly thin and you can’t hear people speaking through the walls which is an awful you expect this in an older hotel. The staff are exceptional very knowledgeable great tour directors. The lobby is absolutely beautiful. There is plenty of lovely seating areas, but these are located in the original hotel building not in the wing
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Room Arrangement

Room Info Facilities
Deluxe Room, 1 King Bed
Room Size: m2
1 King Bed
Deluxe Room, 1 King Bed

General

No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1, City view
Standard Room, 1 King Bed, No Windows
Room Size: m2
1 King Bed
Standard Room, 1 King Bed, No Windows

General

No windows, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1
Palace Wing, 1 King Bed, Stair Access Only
Room Size: m2
1 King Bed
Palace Wing, 1 King Bed, Stair Access Only

General

No rollaway/extra beds, Hill view, No cribs (infant beds), Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1
Palace Wing, 1 King Suite, Stair Access Only
Room Size: m2
1 King Bed
Palace Wing, 1 King Suite, Stair Access Only

General

No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1, City view
Standard Room, 1 Queen Bed, No Windows
Room Size: m2
1 Queen Bed
Standard Room, 1 Queen Bed, No Windows

General

No windows, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1
Presidential King Suite
Room Size: m2
1 King Bed
Presidential King Suite

General

No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1, City view
Deluxe Double Room
Room Size: m2
2 Double Beds
Deluxe Double Room

General

No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Bed count minimum 2, City view, Bed count maximum 2
Palace Wing, 2 Queen Suite, Stair Access Only
Room Size: m2
2 Queen Beds
Palace Wing, 2 Queen Suite, Stair Access Only

General

No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Bed count minimum 2, City view, Bed count maximum 2
Deluxe Room, 1 Queen Bed
Room Size: m2
1 Queen Bed
Deluxe Room, 1 Queen Bed

General

No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1, City view
Palace Wing, 1 Queen Bed, Stair Access Only
Room Size: m2
1 Queen Bed
Palace Wing, 1 Queen Bed, Stair Access Only

General

No rollaway/extra beds, Hill view, No cribs (infant beds), Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1

FAQ's

Is this The General Palmer Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the The General Palmer Hotel have a swimming pool?

No, this The General Palmer Hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in The General Palmer Hotel?

Best-rates for the The General Palmer Hotel starts from $186 per night with includes Laundry, Guest Services, Entertainment, Wellness Facilities, Toiletries, Breakfast, Air Conditioner, Parking, TV, Balcony/Terrace, Business Services, Internet, Accessibility, Security/Safety, Bedding/Linens, Child Friendly with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is The General Palmer Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the The General Palmer Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the The General Palmer Hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the The General Palmer Hotel?

Based on the information reported by the owner or manager, the The General Palmer Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for The General Palmer Hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:
USD186
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